At Royal Auto Seat Covers, we design every accessory to deliver reliable performance, secure mounting, and lasting durability. We stand behind the craftsmanship of our phone holders with a comprehensive warranty for 2 years from the date of purchase.
Warranty Coverage
Your warranty begins on the date of purchase and protects your phone holder against:
- Clamp & Grip Mechanism — If the spring, arms, or grip fail to securely hold your phone under normal use, we'll replace it.
- Mounting Hardware — Defects in the suction cup, vent clip, dashboard adhesive, or base that prevent a stable mount.
- Ball Joint & Articulation — Loss of tension, cracking, or failure of the swivel/tilt mechanism that prevents proper positioning.
- Magnetic Strength (if applicable) — Significant weakening of magnets under normal use within the warranty period.
- Material Defects — Cracks, deformation, or construction flaws not caused by impact.
- Built-in Electronics (if applicable) — Wireless charging coils, indicator lights, or auto-clamp motors that fail under normal use.
Warranty Term
The warranty coverage begins from the original date of purchase. If a product is replaced under warranty, the replacement does not reset or extend the coverage period — the warranty continues from the original purchase date.
How to Claim Your Warranty
If you experience an issue covered under this warranty:
- Contact Us — Reach our customer service team by phone or email with your order details and a short description of the issue.
- Provide Documentation — We may request photos or a brief video showing the defect.
- Review & Approval — Our team will review your claim promptly.
- Replacement — If approved, a replacement phone holder will be shipped to you at no cost except for shipping.
Limitations & Exclusions
This warranty does not cover:
- Damage from drops, impacts, or accidents.
- Damage from misuse, neglect, or improper installation.
- Liquid damage, exposure to extreme heat, or prolonged direct sunlight.
- Scratches, scuffs, or cosmetic wear from normal use.
- Adhesive failure caused by installation on dirty, dusty, or textured surfaces.
- Compatibility issues with phone cases, devices, or vehicles not listed in product specifications.
- Any alterations or modifications to the phone holder.
Our Promise to You
Your satisfaction is our priority. This warranty is our commitment to ensuring every drive with Royal Auto Seat Covers is safe, hands-free, and stress-free.
Shipping fees are not included.
Starting from the second warranty claim, a restocking fee may apply.
Thank you for choosing Royal Auto Seat Covers. We value your trust and look forward to serving you for years to come.